Privacy Policy

1. Introduction

SkillPlug ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI guidance platform.

2. Information We Collect

Information you provide: Name, email address, company name, role, and any other information you submit through our forms.

Usage data: We collect information about how you interact with our website, including pages visited, time spent, and browser type.

Camera and audio data: When using the SkillPlug platform, camera streams are processed in real time to provide guidance. Image data is processed for step verification and, when configured, stored as photo evidence for audit purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process demo requests and waitlist registrations
• Send relevant communications about our product
• Ensure safety and accuracy of AI guidance
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256). Access to data is restricted to authorized personnel only, and we maintain audit logs of all data access.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Camera stream data is processed in real time and not stored beyond the session unless explicitly configured for audit trail purposes.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].

7. Contact

For questions about this Privacy Policy, contact us at [email protected].