Worker-first software
If the technician in the field does not benefit directly, it is not the right product decision.
About SkillPlug
SkillPlug started as a phone-based repair assistant. The larger product is a field workflow for training, diagnostic consistency, safety stops, and job notes.

The company story only matters if the product helps a tech in front of a unit.
Mobile first
The product lives where field work happens.
Bounded
Safety stops are part of the workflow.
Coachable
Sessions should make teams better over time.

Founder story
HVAC is visual, safety-sensitive, and hard to learn from a screen after the fact. That makes it a strong first place for camera, voice, and step-by-step AI assistance.
SkillPlug is founder-led by Hemanth, a CS and XR engineer focused on making computer vision, spatial interfaces, and real-time assistance useful outside the demo room.
The first version helps a technician point at equipment, ask for the next check, stop at safety risk, and leave a record. The next version helps companies and training programs review that work.
Principles
The company should feel careful, useful, and close to the physical work.
If the technician in the field does not benefit directly, it is not the right product decision.
A clever demo is not enough. Physical work needs bounded guidance and honest stops.
The goal is to help newer technicians perform with more consistency, not replace experienced people.
Every session should make field knowledge easier to access, review, and teach.