For owners
Pilot a field workflow that helps new techs get unstuck without adding another tool nobody opens.
For HVAC companies
Train newer techs without making senior techs the help desk.
SkillPlug helps owners and service managers guide diagnostics, capture photos and readings, stop unsafe work, and review what happened in the field.
Team pilot
A field workflow your techs can carry.
The best first pilot is narrow: a few techs, real calls, weekly review, and direct product feedback.
Fewer interruptions
Repeated first checks move into the app.
Cleaner notes
Photos and decisions stay attached to the session.
Safer stops
Risky steps require proof or handoff.
Live view
Today
A new tech gets stuck, then calls the same senior tech again.
That is normal at first. It becomes expensive when the same first checks never become repeatable.
With SkillPlug
The tech follows a guided first-check loop before escalating.
The senior tech gets better context: photos, readings, what was already checked, and where the app stopped.
What changes
A repair coach your techs can actually carry.
No big rollout story yet. The goal is to prove the workflow on real jobs before scaling.
For managers
Give techs a repeatable diagnostic flow that asks for photos and stops before unsafe work.
For review
Turn field sessions into reviewable examples instead of relying on memory after the call.
For safety
Surface electrical, gas, refrigerant, and rotating-equipment stops inside the job.
Video story
Show the pilot in three moments.
This page should instantly answer what your techs will actually experience.
Moment 01
Tech points at the unit
The session starts with the equipment, not a blank chat box.
Moment 02
SkillPlug asks for proof
The app requests a photo, reading, or confirmation before moving on.
Moment 03
Manager reviews the trail
The team sees what happened, what was checked, and why the job stopped.
Owner priorities
- Ramp junior technicians without turning senior techs into a permanent help desk
- Standardize first-call diagnostic habits across the team
- Keep safety checks visible before work moves forward
- Capture a clearer trail for handoff, review, and coaching
Pilot shape
- Start with 3-10 technicians or apprentices
- Use real service calls or supervised equipment practice
- Review sessions weekly with the SkillPlug founder
- Decide what belongs in the employer dashboard before scaling
Team beta
Pilot with a small group before rolling it out.
Team beta pricing is custom today because the right first deployment depends on your tech mix, field workflow, and review cadence.
We are not claiming measured callback reduction yet. The honest beta goal is to reduce the conditions that create callbacks: skipped checks, weak evidence, and unclear handoffs.