Safety is the foundation, not a feature
When teams rely on AI to guide physical work, getting it right isn't optional. SkillPlug is designed from the ground up to be reliable, transparent, and honest about what it knows and doesn't know.
Core principles
Verification-first
Every step is visually verified before the AI advances. If the system can't confirm the work matches the procedure, it pauses and asks for clarification.
Human-in-control
SkillPlug guides — it never acts. The human worker retains full judgment and control over every action taken in the field.
Full auditability
Every interaction produces a timestamped audit trail: what the AI saw, what it recommended, what the worker did, and photo evidence of the result.
The safety loop
Every guided task follows this cycle. No shortcuts.
Safety mechanisms
Concrete systems built into every interaction.
Step gating
The AI won't advance to the next step until it visually confirms the current step is complete and correct.
Uncertainty prompts
When the model's confidence is below threshold, it says "I'm not sure" and asks the worker to verify manually or contact a supervisor.
Photo evidence
Automatic photo capture at each milestone creates documentation that supervisors and auditors can review.
Supervisor review
Supervisors can review completed job records, flag concerns, and provide feedback that improves future guidance.
Reporting & feedback loop
Workers and supervisors can flag any guidance that seems incorrect or unclear. Reports are reviewed by our safety team, and confirmed issues are used to improve the model. This creates a continuous improvement loop that makes SkillPlug more reliable over time.
Important disclaimers
Not a substitute for training. SkillPlug is a guidance tool, not a replacement for proper professional training and certification. Workers should be qualified and trained for the tasks they perform.
Not for unsupervised high-risk tasks. For tasks involving high-voltage electrical work, hazardous materials, confined spaces, or other high-risk scenarios, SkillPlug should be used alongside — not instead of — proper safety protocols, supervision, and protective equipment.
User responsibility. The worker retains full responsibility for the work performed. SkillPlug provides guidance based on the procedures and information available to it, but the final judgment always rests with the human.
Questions about our safety approach?
We'd love to walk you through our safety practices in detail.